Thank you for choosing to shop at Roksiea! We are dedicated to delivering your order as swiftly and efficiently as possible. Below is detailed information regarding our shipping process.
Warehouse Location
Address: 922 Elam St, Gastonia, NC 28054, USA
Order Processing Time
We process orders from Monday through Saturday. Please keep this in mind when calculating your delivery time.
Delivery Time
The total time to receive your order includes both processing and shipping times:
- Processing time: 1-2 business days.
- Shipping time: Within the US: 1-3 business days.
Shipping Costs
For US orders: $5.99.
Shipping costs may vary based on the shipping address you provide during checkout.
In Case of Delay
Occasionally, orders may experience delays due to factors such as weather, customs, or other unforeseen circumstances. If this happens, please reach out to us at [email protected] for assistance.
Order Tracking
Once your order is placed, you will receive a confirmation email. As soon as your order is shipped, we will provide you with a tracking number so you can track your package.